Your Secure Purchase Guarantee
Your order is protected by our 30-day warranty, ensuring coverage against manufacturing defects in materials and craftsmanship, as well as any damage incurred during shipping. This peace of mind begins from the moment your item is delivered.
What is Covered?
-Production Faults: All flaws stemming from material quality or assembly workmanship.
-Component Failures: Malfunctions in clasps, closures, or other locking mechanisms.
-Stone Issues: Stones that are loose or missing due to a manufacturing error (excluding loss or theft).
-Initial Discoloration: Any fading or tarnishing that occurred during the production phase.
What is Not Covered?
-Damage from Misuse: Normal wear and tear resulting from improper handling or neglect.
-External Causes: Damage due to accidents, neglectful use, or inadequate care.
-Unauthorized Alterations: Any repairs or modifications performed by third parties.
-Loss or Theft: The physical loss or theft of the product.
-Environmental Exposure: Discoloration or tarnishing caused by contact with chemicals, cosmetics or water.
Email us at info@daggerforge.com with details and supporting photos.